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Role: Logistics Analyst
Purpose of role: Coordinating port/airport to depot freight operations within a defined destination region
Reports to: Destination Operations Manager
Based: Hybrid Location – Bethlehem, USA
Purpose of role: Coordinating port/airport to depot freight operations within a defined destination region
Reports to: Destination Operations Manager
Based: Hybrid Location – Bethlehem, USA
Key Responsibilities:
- Plan and coordinate the inbound freight operation from port/airport of arrival through to delivery into Primark depot(s) or other delivery locations within a defined destination region.
- Coordinating the assigned depot(s) intake plan, forecasting, prioritization of merchandise, and general depot queries.
- Liaise with multiple freight service providers across the relevant operation
- Development and completion of relevant MI data and reports.
- Ability to analyze data and identify key insights to aid operational performance.
- Managing performance and operational relationships at key account manager level across USA
- Finding and delivering any continuous improvement initiatives and opportunities.
- Input into and maintain standard operating procedures across all relevant modes and service providers.
- Monitor the agreed KPIs both internal and external ensuring we maintain the highest level of OTIF performance
- Support Operations managers in operational reviews with all relevant service providers which could be weekly/monthly/quarterly
- Support training requirements for buying and merchandising teams on supply chain systems.
- Understand your part of the overall operating budget, c. £120M (sea, air, road & rail) through controlling the efficient spend of agreed standard costs and managing out all exceptional costs such as demurrage, detention and storage.
- Liaising with the Customs team to improve the availability of cleared shipments in all destination markets.
- Staying informed of developments in the freight industry relevant to your regional coverage.
- Continually seeking to improve speed to market lead times across your operation
- Monitor and maintain the highest level of data integrity within our systems by effectively monitoring the data interfaced by our service providers
- Working seamlessly with our Supply Chain teams at origin who are on the ground to execute the process and procedures we set centrally.
- Provide operational subject matter expertise to the wider Inbound and Supply Chain teams
- Strong operational experience within a Global freight operationsenvironment with a minimum 1-2 years in a relevant field
- Excellent and up to date knowledge of port to depot operations both ocean and air
- A proven track record in improving performance within previous operations that you have worked in
- Excellent planning skills and be able to think and anticipate several weeks ahead of time.
- Experience of large multi-site / network operations
- Good knowledge and awarenessof Health & Safety requirements in a transport and warehouse environment.
- Proficient in MS Word, Excel, Outlook and PowerPoint.
- Attention to detail and accuracy.
- Excellent communication skills both written and verbal.
- Interpersonal skills - discreet, trustworthy and have the ability to build and maintain strong relationships internally and externally
- A flexible approach to work and be capable of managing priorities.
- Retail or other fast paced environments desirable
- Excellent all-round problem solving & influencing skills
- Ability to work on own initiative
- Commercially focused considering end to end costs
- Ability to work cross functionally within a team
- Have a desire to travel and inspect operations for yourself first hand
- The ability to ask good questions and understand what a good response sounds like
Core Skills
- Educated to degree level with 1-2 years of experience in a similar or equivalent role
- Experience working in a retail or FMCG focused head office environment desirable
- Advanced Microsoft Office skills (particularly Excel and PowerPoint)
- Excellent organizational, prioritization and time management skills
- Ability to review and contribute to new process that will deliver beneficial change
- Cultural awareness and sensitivity
- Excellent problem solving, tactical thinking and planning skills
- Relationship builder both internally and externally with strong influencing skills
- Experience of working in a fast-paced supply chain environment
- Strong administrative skills
- Effective communicator - 2nd language skills a benefit
Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email USACareers@primark.com with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
