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BROWSE JOBS

Administrative Assistant

Role: Retail Admin
Reports to: Retail Project Manager US
Key Responsibilities
Administrative Assistance to US Retail Leadership Team
Managing multiple people’s agendas, organize travel and meetings.
Prepare and organize visits and events as needed, facilitating the logistics requirements.
Support on travels and expenses (Concur, TripActions, etc).
Store Support
Distribute US Visits Calendar to stores weekly or as needed
Manage all US travels requests for the retail area, being the first point of contact for the stores.
Coordinate and be in contact with the travel agency, the Travel Primark Desk and all stores.
Supervise and control the travel requests managing an end to end process.
Compile monthly Movements of store management team.
Compile Yearly PTO Request calendar for Store Managers and review with Regional Manager
Review all store supply orders (stationary, canteen, operations) and raise PO before approval
Support any other store support tasks as required.
Office Support
Organize mail reception and distribution, messengers, office providers, etc. Control the property, project, legal and taxation letters, handing or sending to the relevant person.
Manage and distribute Head Office USA contact list periodically
Compile weekly Movements of US Team.
Handle administrative tasks as necessary for Facilities, Property, and EHS (includes ordering store supplies, follow-up with Finance on supplier payments)
Organize mail reception and distribution, messengers, office providers, etc. Control the property, project, legal and taxation letters, handing or sending to the relevant Executive person.
Manage and distribute Head Office USA contact list every period
Manage the weekly stationery order for the Head Office USA.
Create and align administrative processes between Headquarters, US office and stores.
Coordinate the meetings room calendar
Support the conference calls needs in coordination with ICT
Finance Support
Receive, check and control the retail area invoices
Requisitioner for all PO's needed by the retail area completing the data base and the invoice system (SoftCo) to action the payment.
Review all agency Invoices and raise PO. Follow-up with Dublin Finance to confirm accurate payment.
Being in contact with providers and finance to assure the invoicing process is followed correctly.

Manage payment queries from US suppliers in partnership with Dublin Finance Team. This includes not only retail suppliers but rent payments, utilities, facilities and maintenance, yearly taxes etc.
Solve any issues between the store and the retail suppliers avoiding disruptions in critical business processes.
Customer Service Representative for US
Handle all Customer Service issues escalated from Customer Services Team
Liaise with Legal on complaints regarding discrimination, serious injury, labor practices, threat of legal action, etc.
Send all paper mail correspondence to customers
Compile and analyze Period Customer Surveys
Assist stores with customer queries
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  • Administration, Boston, Massachusetts, United StatesRemove