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Volume Recruiter

Role: Recruiter (New York)

Purpose of role: To own full-cycle recruitment activities within a given area of stores, ensuring a strong talent pipeline from sourcing & attraction through consideration & hire. The Recruiter will be responsible for delivering a positive candidate experience and be an ambassador for the Primark brand as we enter new markets, open new stores, and meet new talent.

Reports to: Talent Acquisition Manager, Volume Recruitment

Key Responsibilities

Functional Expertise

The Recruiter will be responsible for all volume recruitment – from entry-level volume roles through our experienced specialty positions. This role may oversee recruitment for both new stores and existing stores given the specific geographic area under ownership.

Proactive Sourcing

  • Lead all sourcing activities within a given area of stores inclusive of both external and internal talent to ensure a strong pipeline for all roles.
  • Develop local partnerships outside of the Primark business that support recruiting efforts within the given area (ex: schools, business organizations, etc.)

Talent Attraction

  • Communicate and champion the Primark brand, our Retail Value Proposition, and the opportunities within our growth plan with all candidates.
  • Leverage existing tools and provide recommendations & feedback on evolving all talent attraction marketing tools & resources.

Candidate Management

  • Deliver a positive, proactive, and compelling candidate experience from first engagement through on-boarding.
  • Manage elements of the recruiting process, inclusive of sourcing, assessments and scheduling interviews.

Business Partnership

  • Build strong relationships with all hiring managers within area of responsibility.
  • Serve as a trusted advisor to the leadership teams across your area of stores – including Area Managers, Area P&C Managers, and Store Managers – providing feedback & insight on the talent marketplace, candidate experience, and alignment of candidates to internal needs.
  • Coach hiring managers and interviewers on the interview process, interview skills, and provide feedback & insight on outcomes.
  • Partner with the rest of the Talent Acquisition Team to optimize process, practices, and systems; share candidates & talent across the business; and continue to improve the Way We Work.

Reporting & Analytics

  • Leverages data to improve recruiting practices – providing insight on recruiting challenges & opportunities, the external environment, and key trends / best practices.
  • Ensures consistent reporting of all recruitment activities.

Behavioural Competencies

Collaborates & Influences

  • Builds effective partnerships with others to meet common objectives
  • Partners with others to get work done – and shares credit for contributions & accomplishments
  • Responds effectively to the reactions and positions of others
  • Can operate & lead in an environment without line management authority; delivers results through an ability to business partner & influence others

Builds Effective & Diverse Teams

  • Manages all kinds of people equitably; creates an environment where all people want to join. Supports fair & equal treatment and opportunity for all
  • Has an innate understanding of talent; is not afraid of select strong people & hires the best from inside or outside the organization

Managerial Courage

  • Doesn’t hold back what needs to be said; provides current, direct, and complete and actionable feedback to others, including business partners
  • Addresses situations quickly and directly

Resourceful & Resilient

  • Leverages knowledge of Primark way of working, internal processes & practices, and our unique culture to ensure that projects are delivered effectively
  • Quickly rebounds from challenges and setbacks and can manage difficult situations effectively, maintains a positive attitude in all settings

Customer Focus

  • Understands the external & internal customer and has a strong customer-centric orientation to ensure that projects are delivered to meet the needs of the business
  • Has a strong people orientation and is able to manage complex / diverse stakeholder groups

Technical Requirements of the Role-holder

  • Minimum of 3+ years full cycle recruitment experience
  • Retail recruiting experience preferred; working with a distributed / hourly workforce and high volume recruitment a plus
  • Experience working in a matrixed organization / delivering success via influence
  • Excellent interpersonal, communication and influencing skills.
  • Excellent organisational skills and the ability to manage multiple high-priorities in a fast-paced environment.
  • Strong analytical and problem-solving skills with a high degree of commercial acumen.
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