Skip to main content

US Customs Compliance Manager

The Customs Compliance Manager is responsible for operations and compliance related to Primark’s US customs activities and reports to the Head of US Customs Compliance. The US Customs team is an integral part of the wider global Primark customs function. This newly created position entails management in a large apparel and accessories retail environment and partners with colleagues at Primark in Europe. Customs compliance functions include criteria such as tariff classification, country of origin marking, compliance auditing, partner government agencies requirements, FTZ compliance, duty drawback, etc. Strong knowledge of Customs Compliance in retail apparel is required.

  • Provide support for Customs Compliance and FTZ operations for the Company
  • Management of Customs Compliance functions: entry compliance, audit, free trade agreements, etc.
  • Enhance current Customs Compliance audit program
  • Develop new Customs Compliance procedures as and when needed and update Manual/SOPs
  • Maintain records in accordance with regulations
  • Collaborate with internal and external stakeholders regarding supply chain
  • Customs broker and other service provider compliance
  • Monitor partner government agency requirements (Food and Drug Administration, Fish and Wildlife)
  • Involvement in supply chain security and the Customs Trade Partnership Against Terrorism (C-TPAT)
  • Manage other compliance projects where needed and assigned by senior management

  • Undergraduate degree preferred
  • Licensed Customs Broker required
  • 3+ years of customs experience
  • 3+ years of project management or quality systems experience
  • Proficient in Microsoft Office applications (Excel, Access, PowerPoint, etc.)
  • Strong communication and interpersonal skills
  • Self-motivated and capable of working independently with minimal supervision
  • Ability to pass a criminal history and background check, as required and conducted by US Customs
  • Travel requirement estimate is less than 10%

Why work with us?
As well as giving you a competitive salary, there’s a lively culture here. With the freedom to bring your ideas to life, you’ll feel at home in our fast-growing and fast-paced company.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Applicants have rights under Federal Employment Laws :Family and Medical Leave Act (FMLA) , Equal Employment Opportunity (EEO), Employee Polygraph Protection Act (EPPA)

Learn more about Primark

No recently viewed jobs found.


If you would like to sign up for email job alerts for future roles with Primark you can do so using the form below. We will only use the details you provide below to inform you about future vacancies that match your search criteria if and when they become available. The details you provide on this page will not be used to send unsolicited communication and will not be sold to a third party. You can select as many categories and locations as you wish.

Interested InSelect a job category from the list of options. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

  • Supply Chain & Warehousing, Boston, Massachusetts, United StatesRemove