Regional Security Manager - Bi-Lingual

Role Title : Regional Security Manager USA
Reports to: Global Security Manager

Role Purpose To provide an efficient security and loss prevention management to senior Primark management ensuring the Group’s strategies, procedures, and operational plans for dealing with security, critical incidents and disaster recovery (SCIDR) in the USA region are monitored, evaluated and implemented effectively.

Responsibilities:
At Primark’s discretion to carry out a targeted program of evaluation of
SCIDR readiness and effectiveness for facilities and management teams within
area of responsibility. Including:

• Devise and implement exercises relevant to the geographical location and current threat/risk assessment.
• Provide reports as to security infrastructure performance and potential improvements.
• To monitor the risks and threats posed to the business through national and international protest groups.
• To provide bespoke risk-assessments to the business and offer professional advice as to how those risks can be removed or mitigated.
• To provide guidance and education to the business and liaison with civil authorities and practical assistance where a SCIDR event occurs.
• To provide assistance in the SCIDR field for insurance audits.
• To develop and maintain a wide network of contacts in the SCIDR field within the business and civil authorities in USA
• To provide best practice recommendations and assistance to support Primark policies and procedures to keep people, property and premises safe and reduce loss.
• To provide assessment on Technical and Physical security on new buildings, in order to comply with legal regulation, reduce risk and ease future operations within stores.
• To provide expertise and practical assistance on major events.

Under the direction of the Global Security Manager, support Primark with:

• Store support visits – security and loss prevention advice and action plans
• Internal/External crime investigation advice and support
• Advice and support with safeguarding and employee risk and work place violence
• Head office and distribution center security advice
• Security, counter terrorism and loss prevention training
• Police and retail crime partnership liaison
• New store opening, security systems and customer/crowd management preparation in conjunction with the Global Security Manager and Head of Security for Primark
• New store opening day – advice and support to Primark senior managers.
• Traveler safety advice – ANVIL and personal briefings
• To provide practical assistance in relation to breaches of security and criminal acts.
• To monitor & evaluate security teams’ effectiveness and performance.
• To investigate the applicability and usefulness of new or advanced technology to facilities within the business, make recommendations based on its cost effectiveness, research suppliers and monitor the effectiveness of any installation.
• To work in cooperation with Primark EHS in Emergency Procedures
• To work with Retail operations on training plans for stock loss prevention
• To support retail operations on relations with mall security management
• To be the main point of contact to investigations related to Logistics
• To support Primark Logistics regionally as required
• At the direction of the Head of Group Security to assist ABF Group Security personnel in any other matter.

Knowledge & Experience

• Verbal and written fluency in English and Spanish (any other language would be an advantage)
• Likely to have extensive middle level experience in corporate security management
• Official studies and qualification related to industrial and/or corporate security, such as CPO, CPP and others
• Experience in retail sector and/or supply chain valuable
• Multi-site supervision experience
• International experience valuable
• Led/influenced significant change process.
• Led in tough/challenging situations.
• Good understanding of civil, criminal and employment law.
• Significant practical experience in dealing with major incidents in the SCIDR field.
• Exposure to investigations spanning multi-executive and judicial environments

Complexity & Creativity

• Identification of areas where the business can be improved through the implementation of cost-effective security initiatives.
• Cultural awareness of diverse working communities and expectations of colleagues in various geographic theatres
• Aligning Group Security Minimum Standards with the business whilst balancing the same with the ethos, policies and procedures of the business

Judgements & Decisions

• When and what to escalate to the Global Security Manager and /or Head of Group Security
• Who to contact external to the Company to expedite a situation.
• Strikes a balance between business specific matters and wider ABF plc issues, particularly with relevance to ‘corporate reputation’.
• To ensure appropriate Group Security cover is in place during planned periods of absence
• To identify ways to prevent crime and protect our people

Operational Responsibility

• To ensure the readiness of a business region to react to any SCIDR incident is accurately assessed and reported.
• To assist diverse business management teams to improve their performance and readiness to face an SCIDR incident.
• To lead on internal investigations arising from actual or suspected criminality

Contacts & Communication

• Encouraging and influencing senior Primark managers without having direct line authority on a daily basis.
• External agencies regularly
• Business management teams frequently
• Global Security Manager routinely
• Other Regional Security Managers in USA daily
• Store managers and Area managers daily
• Effective information and intelligence network frequently

Other

• High level of interpersonal skills.
• Good analytical skills.
• Operative and practical.
• High integrity and emotional maturity.
• A flexible approach to the working day
• Prompt and on-time attendance and good manners at all times
• Availability to travel on a weekly basis
• Available to travel abroad
• Capacity to work with different level of stakeholders
• High level of independence
• Calm under pressure
• Applies equality, diversity and inclusivity

Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email USACareers@primark.com with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.